Welcome to Kaftanoza! By using our website, services, and products, you agree to comply with and be bound by the following Terms and Conditions. These terms govern your use of our website and any transactions made with us. Please read them carefully.

1. Acceptance of Terms
By accessing and using Kaftanoza.com, you agree to these Terms and Conditions, our Privacy Policy, and any other policies or guidelines we may have posted on the website. If you do not agree with any part of these terms, you must refrain from using our site and services.

2. Products and Services
We offer a variety of Moroccan-inspired clothing, including kaftans, jellabas, and takshitas. All product descriptions, prices, and availability are subject to change without notice.

Product Availability: We make every effort to ensure that product availability and pricing are accurate. However, we do not guarantee that any item will be available when you place an order.

Product Descriptions: We strive to provide accurate product descriptions and images. However, there may be minor variations in color or texture due to different screen resolutions, lighting conditions, or manufacturing processes.

3. Account Registration
In order to use certain features of the website (such as making purchases, saving orders, or subscribing to newsletters), you may need to register for an account. By registering, you agree to:

Provide accurate, current, and complete information.
Maintain the security of your account, including your username and password.
Be responsible for all activities that occur under your account, whether or not authorized.
If you believe your account has been compromised, please contact us immediately.

4. Orders and Payment
Order Confirmation: Once you place an order, you will receive an email confirming the details of your order. This email does not constitute an acceptance of your order; it is simply an acknowledgment that we have received it.

Payment: We accept payment through a variety of methods, including credit cards, debit cards, and third-party payment processors. By providing payment details, you confirm that you have the legal right to use the payment method.

Pricing: Prices are listed in the currency applicable to your region. All prices are subject to change without notice. We reserve the right to correct any pricing errors on the website.

Order Cancellation: Once an order is confirmed, we begin processing it immediately. If you wish to cancel an order, please contact us as soon as possible. We cannot guarantee cancellation after the order is processed or shipped.

5. Shipping and Delivery
Shipping Rates: Shipping fees will be calculated at checkout based on your location and the shipping method selected.

Delivery Times: Estimated delivery times will be provided at checkout. However, we are not responsible for delays caused by shipping carriers, customs, or other external factors.

Customs and Duties: International customers are responsible for any customs duties or taxes associated with their orders.

6. Returns & Exchanges
Please refer to our [Returns & Exchanges Policy] for detailed information on how to return or exchange an item. You must follow the instructions provided to initiate a return or exchange.

Returns and exchanges are accepted within 30 days of receiving the item, provided the item is unworn, unwashed, and in its original packaging.

Damaged or Defective Items: If you receive an item that is damaged or defective, please contact us immediately so we can resolve the issue.

7. Intellectual Property
All content on Kaftanoza.com, including text, images, logos, product designs, and graphics, are owned by Kaftanoza or its licensors and are protected by copyright, trademark, and other intellectual property laws.

You may not use any of the content from our website for commercial purposes without express written permission from Kaftanoza.

8. User Conduct
By using our website, you agree not to:

Violate any laws or regulations.
Use the website for fraudulent, harmful, or illegal purposes.
Interfere with or disrupt the operation of the website or services.
Upload, transmit, or post any harmful or unlawful content, including viruses or malware.
9. Limitation of Liability
To the fullest extent permitted by law, Kaftanoza is not responsible for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or products.

Our total liability to you for any claim arising from these Terms and Conditions shall not exceed the amount you paid for the product or service in question.

10. Indemnification
You agree to indemnify and hold harmless Kaftanoza, its affiliates, employees, agents, and partners from any claim, loss, liability, or expense arising from your use of the website, your violation of these Terms and Conditions, or your infringement of any rights of third parties.

11. Privacy Policy
Your use of the website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

12. Modifications to Terms
We reserve the right to update, modify, or change these Terms and Conditions at any time. Any changes will be posted on this page with an updated “Effective Date.” You are encouraged to review these terms periodically to stay informed about any changes.

13. Termination
We reserve the right to suspend or terminate your access to the website at our discretion if you violate these Terms and Conditions, engage in unlawful conduct, or breach any other part of our policies.

15. Contact Us
If you have any questions or concerns about these Terms and Conditions, please contact us at:

Kaftanoza
Email:Kaftanoza@gmail.com
Phone: +212 607-590706.