


Sizing Chart
SIZE (US) | BUST |
---|---|
S (4-6) | 34-35 in 86-89 cm |
M (8-10) | 36-37 in 91-94 cm |
L (12-14) | 38-40 in 96-102 cm |
XL (16) | 41-43 in 104-109 cm |
XXL (18-20) | 44-46 in 112-117 cm |
XXXL (22-24) | 47-49 in 119-124 cm |
Custom Size & Length
Our standard lengths are 145 cm (approx. 57 inches) for Djellabas & Abayas, and 165 cm (approx. 65 inches) for Kaftans & Takchitas.
If you require a custom length or size, please select 'Custom Size' when ordering and or add your measurements in the 'Order special instructions'. Our team will then contact you to confirm your modifications.
For any help, contact us at kaftanoza@gmail.com
WhatsApp: +212 607-590706
See It in Real Life
Kaftanoza : Frequently Asked Questions
How long does it take to make and ship my kaftan?
How long does it take to make and ship my kaftan?
We cut, embroider, and finish your piece in 5 – 6 business days, then dispatch with priority courier. Most parcels arrive in Europe & North America 3 – 4 business days after dispatch. Total door-to-door timeline: around 10 days. You’ll receive a tracking link the moment we ship.
Can I order a custom size?
Can I order a custom size?
Yes. Choose “Custom Size” on the product page and check-out as usual. Within 12 h our stylist will WhatsApp or email you a quick measurement form. Custom sizing adds 1–2 days to production, but there’s no extra charge.
What if my kaftan doesn’t fit perfectly?
What if my kaftan doesn’t fit perfectly?
Because every piece is hand-made to your measurements, returns aren’t practical. If the fit is off by more than 2 cm, send us photos within 7 days and we’ll cover the alteration costs locally or remake the garment—your choice.
What fabrics and trims do you use?
What fabrics and trims do you use?
We work with Grade-A mulberry silk and rayon-silk blends, authentic sfifa braid and glass beads. All materials are colour-fast tested and sourced in Morocco.
How do I care for my kaftan?
How do I care for my kaftan?
Dry-clean only, preferably at a specialist familiar with silk. Store it in the breathable dust-bag we provide; avoid hanging in direct sunlight to preserve colour.
Do I have to pay customs duties?
Do I have to pay customs duties?
EU & US orders under personal-use thresholds usually clear without extra fees. For other regions, local duties may apply; the courier will contact you if anything is due.
Collapsible rowCan I get my kaftan faster?
Collapsible rowCan I get my kaftan faster?
If you have an urgent date, message us on WhatsApp before ordering. We can often prioritise production and use 2-3 day express shipping for an extra fee.
What’s the difference between a kaftan and a takchita?
What’s the difference between a kaftan and a takchita?
Our kaftans are single-layer gowns, often belted. Takchitas are two-piece (under-dress + over-dress) and typically heavier on embroidery—suited for weddings and formal events.
Is your packaging eco-friendly?
Is your packaging eco-friendly?
Each order comes in a reusable, non-woven dust-bag and a recyclable outer pouch. We skip plastic hangers and minimise excess paper to keep waste low.